Effective Date: October 16, 2025
At Selvadentro Tulum, operated by JJF Creando, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with Mexican data protection laws, including the General Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), as well as international standards for global users.
Who We Are
- Company Name: JJF Creando
- Commercial Name: Selvadentro Tulum
- Corporate Address: Loft Corporativo Sinergia, Av. Tulum, C.P. 77764, Tulum, México
- Phone: (+52) 999 111 9277
- Email: mkt@selvadentrotulum.com
Information We Collect
We collect the following types of personal information when you interact with our website or services:
Personal Information You Provide:
- Name, email address, phone number, and other contact details.
- Payment information (when making transactions).
- Preferences, interests, and feedback provided through forms or surveys.
Automatically Collected Information:
- IP address, browser type, and operating system.
- Website usage data, including pages visited, time spent, and actions taken.
- Cookies and similar technologies (see Section 6).
Sensitive Personal Data:
We do not intentionally collect sensitive personal data (e.g., health, religion, or political beliefs). If such data is provided voluntarily, you consent to its processing.
How We Use Your Information
Your personal information is used for the following purposes:
- To provide and improve our services, including real estate opportunities and events.
- To process transactions and manage payments.
- To send updates, promotions, and event invitations (with your consent).
- To comply with legal obligations, including tax and financial regulations in Mexico.
- To analyze website performance and enhance user experience.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who assist in operations (e.g., payment processors, email marketing platforms).
- Legal Compliance: When required by Mexican law or international regulations.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
All parties with whom we share your data are required to comply with applicable data protection laws and maintain confidentiality.
International Data Transfers
As we advertise globally, your data may be transferred and stored outside Mexico, including countries with different data protection laws. By using our services, you consent to such transfers, ensuring that your data is handled securely and in compliance with Mexican regulations.
Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience. Cookies help us:
- Analyze website traffic and performance.
- Remember your preferences and settings.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
Your Rights
Under Mexican data protection laws, you have the following rights:
- Access: Request details about the personal data we hold.
- Rectification: Correct inaccurate or incomplete data.
- Cancellation: Request the deletion of your personal data when no longer necessary.
- Opposition (ARCO Rights): Object to the processing of your data for specific purposes.
To exercise these rights, please contact us at mkt@selvadentrotulum.com. We will process your request within the timeframes established by Mexican law.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.
However, no system is entirely secure. By using our website, you acknowledge that you provide information at your own risk.
Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we become aware of data collected from minors without parental consent, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with the updated effective date.
Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
- Phone: (+52) 999 111 9277
- Email: mkt@selvadentrotulum.com
- Address: Loft Corporativo Sinergia, Av. Tulum, C.P. 77764, Tulum, México
Legal Compliance
This Privacy Policy complies with Mexican data protection laws and international standards. By using our website, you agree to the terms outlined herein.